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At Randstad Sourceright, our people are our greatest innovation. We recognize the value of every individual and our clients, candidates and colleagues sit at the heart of everything we do. For us, this means making work meaningful every day.
We have ambition with a purpose so if you’re not just looking for a job, but a purposeful, progressive, and satisfying career, join us! Let’s make work meaningful together.
We’re on the lookout for an MSP Senior Ops Manager to collaborate with one of our clients a French multinational organization in the “deep tech” industry.
your typical day includes
providing the client with a specialist MSP solution based on their bespoke service offering as per the client contract. Managing and controlling all aspects of recruitment within the designated business areas of the client company. Liaising and interfacing with Hiring Managers and key external and internal stakeholders to add value to the recruitment process and managing an onsite/offsite Delivery Team.
your focus will be to
...- provide direction and guidance to the onsite Recruitment team
- lead and manage day to day client relationships, to manage client expectations and provide innovative solutions to solve client needs
- manage account performance to ensure KPI’s and SLA’s are exceeded
- take responsibility for delivering a prescribed budget for own area of the organization
- responsible for monitoring the P&L and have an active participation in forecasting and budgeting process
- working with client and internal teams to agree sourcing strategies, including input on attraction
- provide insight to accompany management information reporting for clients
- escalation management, ensure timely resolution, direct corrective action as needed
- evolve and upsell new solutions and add-ons to the service
- lead and implement continuous process improvement activities/programs
- builds own capabilities and develops the capabilities of direct reports by working within existing development framework
- coach and mentor team to meet service level(s) required and ensure best practice process is followed
- provide induction, development, reward and succession planning
what you will need
- solid understanding of contingent workforce management services
- proven recruitment management experience
- experience working in the IT sector
- to have led an experienced recruitment team
- written and verbal business fluency in Dutch and English
- Flexible approach visiting the office in Hengelo
it’s also nice to have experience
- in a matrix management organization
- working with an offsite delivery model
why we love what we do and we think you will, too:
- we are part of a big global family of talent advisors, who are passionate and not afraid to challenge the status quo – we have a central platform to share successes and fun moments, that allows us to bond, no matter where we are located
- our leaders are inspiring us to do our best for our clients, candidates and colleagues
- we value open communication and feedback and are proud to be an Open Company on Glassdoor, consistently outperforming our competitors
- we empower our people through great conversations - not static performance reviews - to position them for success
- we embrace diversity and support our clients to achieve their own Diversity & Inclusion goals
- we offer a transparent career pathing framework, training opportunities and a recognition program to celebrate outperformance
- we strive to be ahead of the pack and invest in new HR technology and knowledge
- we are recognized as an industry leader that invests in its people, solutions, innovation and capabilities to drive business and client success - this makes us a star performer on the Everest Group PEAK matrices
Interested? Click on the “Apply” button to start your application and join Randstad Sourceright.
A job description can only tell you so much... so please feel free to get in touch with us with any questions you may have at dorottya.cseza@randstadsourceright.eu.
We are an inclusive employer and should you require any reasonable adjustments in order to complete any aspect of the recruitment process, please contact the Internal Talent Acquisition (ITA) team.
At Randstad Sourceright, our people are our greatest innovation. We recognize the value of every individual and our clients, candidates and colleagues sit at the heart of everything we do. For us, this means making work meaningful every day.
We have ambition with a purpose so if you’re not just looking for a job, but a purposeful, progressive, and satisfying career, join us! Let’s make work meaningful together.
We’re on the lookout for an MSP Senior Ops Manager to collaborate with one of our clients a French multinational organization in the “deep tech” industry.
your typical day includes
providing the client with a specialist MSP solution based on their bespoke service offering as per the client contract. Managing and controlling all aspects of recruitment within the designated business areas of the client company. Liaising and interfacing with Hiring Managers and key external and internal stakeholders to add value to the recruitment process and managing an onsite/offsite Delivery Team.
your focus will be to
...- provide direction and guidance to the onsite Recruitment team
- lead and manage day to day client relationships, to manage client expectations and provide innovative solutions to solve client needs
- manage account performance to ensure KPI’s and SLA’s are exceeded
- take responsibility for delivering a prescribed budget for own area of the organization
- responsible for monitoring the P&L and have an active participation in forecasting and budgeting process
- working with client and internal teams to agree sourcing strategies, including input on attraction
- provide insight to accompany management information reporting for clients
- escalation management, ensure timely resolution, direct corrective action as needed
- evolve and upsell new solutions and add-ons to the service
- lead and implement continuous process improvement activities/programs
- builds own capabilities and develops the capabilities of direct reports by working within existing development framework
- coach and mentor team to meet service level(s) required and ensure best practice process is followed
- provide induction, development, reward and succession planning
what you will need
- solid understanding of contingent workforce management services
- proven recruitment management experience
- experience working in the IT sector
- to have led an experienced recruitment team
- written and verbal business fluency in Dutch and English
- Flexible approach visiting the office in Hengelo
it’s also nice to have experience
- in a matrix management organization
- working with an offsite delivery model
why we love what we do and we think you will, too:
- we are part of a big global family of talent advisors, who are passionate and not afraid to challenge the status quo – we have a central platform to share successes and fun moments, that allows us to bond, no matter where we are located
- our leaders are inspiring us to do our best for our clients, candidates and colleagues
- we value open communication and feedback and are proud to be an Open Company on Glassdoor, consistently outperforming our competitors
- we empower our people through great conversations - not static performance reviews - to position them for success
- we embrace diversity and support our clients to achieve their own Diversity & Inclusion goals
- we offer a transparent career pathing framework, training opportunities and a recognition program to celebrate outperformance
- we strive to be ahead of the pack and invest in new HR technology and knowledge
- we are recognized as an industry leader that invests in its people, solutions, innovation and capabilities to drive business and client success - this makes us a star performer on the Everest Group PEAK matrices
Interested? Click on the “Apply” button to start your application and join Randstad Sourceright.
A job description can only tell you so much... so please feel free to get in touch with us with any questions you may have at dorottya.cseza@randstadsourceright.eu.
We are an inclusive employer and should you require any reasonable adjustments in order to complete any aspect of the recruitment process, please contact the Internal Talent Acquisition (ITA) team.
